Fireflies AI
AI notetaker that records, transcribes, and analyzes your meetings — with CRM integration, search, and coaching insights across all calls
Free tier (limited storage); Pro at $18/seat/month; Business at $29/seat/month
Overview
Fireflies AI is an AI meeting assistant that focuses on making your call library a searchable, analyzable business asset. Beyond basic transcription, it offers conversation intelligence — tracking talk ratios, sentiment, topics discussed, and CRM data entry — making it particularly strong for sales and revenue teams.
Key Features
- Automatic recording and transcription for all major video conferencing platforms
- AI-generated summaries, action items, and meeting notes
- Smart Search across all past transcripts
- CRM sync: push notes to Salesforce, HubSpot, and other CRMs automatically
- Conversation intelligence: talk time ratios, topic tracking, and sentiment
- AskFred: chat with your meeting library to find any past discussion
Pricing: Free tier with 800 min storage; Pro at $18/seat/month; Business at $29/seat/month.
Pros
- Strong CRM integration for sales teams — automatic data entry
- Conversation intelligence features beyond basic transcription
- AskFred lets you find anything discussed in any past meeting
- Works across all major video conferencing platforms
Cons
- Pro/Business pricing adds up for larger teams
- Free tier storage limits fill quickly for active users
- Conversation intelligence features require Business tier
Tags
Product Updates
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